Make A Claim
Midland has dedicated claims personnel who will guide you through the claims process from start to finish. Our aim is to make the process as hassle free and painless as possible. If you are a current client with a claim or have become aware of circumstances which may give rise to a claim, please contact us immediately on 03 9349 2733 to lodge a claim. Alternatively you may fill in one of our claim forms below.
For after hours emergency service, please see our Insurer Claims Contact List and call your insurer directly.
SES 13 25 00
Nationwide Towing 13 48 69
Express Glass 13 18 71
O’Brien Glass 1800 018 886
Windscreen O’Brien 1800 815 414
Restoration Companies
Cowan 1300 269 267
Steamatic 1300 764 344
Electrodry 1300 724 365
Ben Power 1300 780 184
Builders
Johns Lyng Group 1300 73 6000
Bay Building Group 1300 766 216
Zedcorp p/l 0414 750 080
What To Do In The Event Of A Car Accident – Are There Injuries?
- Try and stay as calm as possible
- Turn off your engine, and put on your Hazard Lights
- Do not move injured persons, unless they are in immediate physical danger.
- Keep clear of the accident site
- Call 000
If There Are No Injuries
- If vehicles are blocking traffic, try and move them to a safe area if possible.
- If there is damage to property or a parked car where the owner is not present, notify police.
- Do not admit liability- let your insurance company take care of these decisions.
- Get the following details from other drivers:
- Name, Address, Phone Numbers, License Numbers, Insurer, Make and Model of vehicle.
- Take photos of the site if possible, and note the positions of vehicles as well as the time of accident and the weather conditions.
- If there are witnesses to the accident, request their name, phone number and address.
- If your vehicle is not drivable, call a 13 11 76 and a tow truck will be allocated to you.
- You may take your vehicle to your preferred repairer.
- Call Midland Insurance as soon as possible to lodge a claim and if you have any further questions- we are here to help.